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Ep. 3076 - Q&A: “Should I add a live chat feature to my website?”

Side Hustle School

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Navigating the Pros and Cons of Live Chat Features

This chapter discusses the pros and cons of adding a live chat feature to a website for small business owners and side hustlers. It examines the impact on customer engagement and sales, while also considering the role of AI in chat systems and how to assess its necessity for different business models.

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