The Most Important Skill in Giving Feedback

Helen from johannesburg asks, what do you feel is the most important skill in giving feedback? And i'm wondering, in the light of your comment about engineering. Ah, that's very interesting. Let's hope we can pick up the circular nature of that when we turn to thethird section on howe toa skills here. Any questions you've got here that you'd like us to answer? Have got quite a few inin the pipe line, steve and firtop.