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S3 E3 - Donna Knapp - Dr. Deming as a Sustainability Specialist?

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Is There a Change Management Process?

Change is most likely the first place to go look for instant resolution. You better have some form of a change management process, and that doesn't get away with automation. One of our clients has something they call the bullet training. Publix, which is a supermarket chain down here in Florida,. Also kind of instituted a similar approach where if you've proven that you produce high quality changes, right? If you're you're embracing good design and development practices, you're doing the appropriate level of testing...you can do beautiful things. But you need to understand what you're doing.

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