2min chapter

The Leader Factor cover image

How a CEO Can Create Psychological Safety in the Room

The Leader Factor

CHAPTER

Emotions Are Contagious, Both the Good and the Bad

Emotions are contagious, both the good ones and the bad ones. Your emotional intelligence becomes your delivery system to everybody else. And based on many studies, most of the communication that you're doing is nonverbal. We just need to remind ourselves of that.

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