2min chapter

Y Combinator Startup Podcast cover image

#87 - Elad Gil

Y Combinator Startup Podcast

CHAPTER

What's the Best Way to Build a Six Star Service?

I think way too few people think about what game they're about to enter when they even just start thinking about ideas. The first point of advice is really what you want to do is delight a small number of customers who then become your advocates and sort of scale on top of that word of mouth. It also depends on what the product is, what's going to prevent growth or not. Can you automate some of the things out of the six star service? How long will it take you to automate it? So it's a very actually there's a lot behind that question.

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