CBA's Journey to a Generative AI World

CBA has been working on this for sort of seven years since that customer engagement engine starting in 2016. One of the things that we've tried to do is to partner with global capability to make sure that we're leveraging the best that exists. We also partnered with a company called H2O.AI about 18 months ago and they have some of the best talent on the planet today. They have a lot of what we call grandmasters in data science. So don't do it alone. That's a good tip. Anthony, I don't feel like I'm quite a grandmaster, but it's been good to get Andrew in and start us on the journey. It's a fast