How Do You Work With Customer-Facing Teams in Product Discovery?
Fearless Product Leadership
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Customer Facing Teams - Are You Treating Them as a Stakeholder?
Adra chang describes how she partners with the customer facing teams at push pay using customer office hours. She practically navigates when product teams are not immediately able to act on all the feedback that they receive from customers based on inevitable priorization and allocation of finite resources. "It's really important that ten treating those customer facing teams as, i'm not the biggest fan of the word stakeholder"
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