3min chapter

Finding Our Way cover image

22: “Right problem, right solution, done right”—The Vanguard of User Research (ft. Jen Cardello)

Finding Our Way

CHAPTER

Product Management at Fidelity

At Fidelity you've found yourself not only leading this research team but connected to other researchers, people with deep experience. One of the challenges that I've seen with research is that it can fasten between one of two poles. It's either a little too informal and let's just talk to a few users call it a day or what I've often seen is people with PhDs in some form of psychology or you know ergonomics who are like the onlyResearch that is acceptable is ones that are run by people with rigorous experience. And so we have something called a learning agenda that we create with product owners, squad leads, tribe leads that are trying to learn all the things.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode