You Know, Sometimes You Have to Dip Your Toe Into Their World

I remember the first time I met Rick Schuttoward. It was like the parting of the disease moment, when all of a sudden you're aware of something that is not so rigid in one sense but adaptable and malleable in another. That's really critical for a coach to not look for answers and almost say to your players: we're going to figure this out together. Because if you're thinking I am the article with all the answers, this is going to be too painful a process because no one has all the answers"