In Depth cover image

An inside look at the system that will outlast Bezos—Bill Carr & Colin Bryar on lessons from Amazon

In Depth

CHAPTER

Balancing Customer Interests and Creating Transparent Policies

This chapter explores how to address conflicting interests of customers, using examples from Amazon's experience with motion picture studios and record companies. It emphasizes the importance of prioritizing the end consumer and creating transparent policies.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner