There's a big disconnect between what we're hearing from businesses who we tend to focus on and what workers are actually experiencing. One of our jobs is to understand the economy's potential. And if we don't fully appreciate that there's potential that's untapped, then we're missing the big picture for the economy as a whole. The more time I spent in North Minneapolis with people who live there and with families and community leaders, the more I realized this is a really important part of America"