Picking Up Non-Verbal Cues

It's really important to pick up people's non-verbal cues. You can tell if someone's sad, not by their words, but by the way they act. This has nothing to do with product management, but actually took a course all about picking up non-verbal clues. It's been the most helpful thing I've done in my entire 15 years of career. Say hi, smile. Nobody in this room unless it's any doctors, okay? No doctors, you're not saving lives. We all have our personal life. Like we kind of get wrapped up in our day-to-day every day. Just like we're people, right?