The decision to leave the children thrashing to go upstream is such a painful and difficult decision. Is that challenge part of why we're so bad at it? It is, he says. To pull ourselves away from those emergencies is often very, very painful and it can have costs. In many ways, this is sort of the core tension of the book.
We knew a pandemic was coming. We knew our police were treating some of us differently than others. So why were we so unprepared for what happened? In this eye-opening conversation, Rufus and author Dan Heath dig into what it takes to root out problems at their source, both in our own lives and in the larger world.