107. How To Apologise Professionally
Confident Business English
00:00
The Importance of Reflection in Apology
There are a couple of things that you should avoid when giving apologies. Do not use the verb beg in a professional context, we don't need to do it. It sounds too emotional or absolutely no, there's no reason why I shouldn't be able to apologise for what I've done. So apology and action is key - both can make an apology sound more genuine.
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