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A Compass Is Better Than a Roadmap: Becoming a Manager of Managers (with John Gleeson, Vice President of Customer Success at Motive)
Supermanagers
How Did You Transition From Head of Customer Success to VP?
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When I learned about Motive, I was like, man, this is the company that I want to work for. If what they're saying is true and all of this comes true, this machine is going to be an absolute rocket ship. So I actually didn't even come in being the head of all of customer success. And it was probably just a product of saying yes to a lot of things.
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