Feedback Dynamics: Embracing Growth

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This chapter explores the significance of advanced directives for healthcare preferences and emphasizes the need for personal feedback as a tool for self-improvement. Drawing parallels from game design, the speakers advocate for a constructive approach to feedback, highlighting techniques like the feedback sandwich and the importance of positive reinforcement. The discussion also addresses the cultural differences in feedback mechanisms, particularly contrasting brutal honesty in the workplace with more supportive feedback practices.

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What sorts of decisions are we making without even realizing we're making them? Are people aware of their own values? Do they know how those values rank relative to each other? What are all the various parties, interests, and values that have to be addressed and balanced when making decisions in a healthcare context? What does it mean to "play-test" yourself? What are the best strategies for giving feedback? How much energy is required to make various kinds of decisions? How can we practice and get better at decision-making? What is "tabletop exercising"? What are the most effective ways to bring other people into the decision-making process? What are some aspects of games that ought to be put to good use in non-game contexts? Why are educational games usually neither fun nor educational? How can game design features be used in ways that avoid turning metrics into targets? How can we make better decisions about how to divvy up our time?

Dr. Dan Epstein is a practicing medical doctor and academic PhD focusing on decision-making and game design. Dan is the director of The Long Game Project, which helps businesses and leaders improve strategy and decision-making with games and tabletop exercises. Dan is also an ambassador for Giving What We Can, a community of people who pledge to donate a portion of their income to effective causes; and he's a member of High Impact Athletes, a community of current and past athletes who do the same. Follow him on Twitter at @drdanepstein, email him at email@longgameproject.org, connect with him on LinkedIn, or learn more about his work at longgameproject.org.

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