Product Management - What Are the Pros and Cons of the Tools?

The tools aren't going to give you what you need. There's no tool that's going to be the magic bullet that will make you successful. It's about how you behave as a product manager and how you rally the team. Snagit, I really like in Bugzilla for just listing requirements. And last but not least, never push on a Friday because you'll ruin your weekend.