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19min chapter
Sunday Pick: Why kindness is the secret to a successful business | Fixable
TED Talks Daily
The Transformative Power of Kindness in Business
This chapter explores how kindness can redefine workplace dynamics and improve interpersonal relationships, ultimately transforming a struggling company into a successful enterprise. Through personal anecdotes and philosophical insights, the speakers emphasize the significance of fostering a culture of kindness and collaboration, viewing employees as key contributors rather than mere labor costs. The discussion also highlights the importance of genuine connections with customers, advocating for a shift from traditional transactional relationships to collaborative partnerships.
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