Computers think in 1s and 0s, but the best tech teams welcome ambiguity and profit from vagueness. Join us on part one of a 3-part series with special guest Juan Pablo Buriticá to learn about his journey of turning heavy machinery auctioneers, Ritche Bros, into a successful tech company, with your hosts, Squirrel and Jeffrey. Links: - Juan's article on the capability framework: https://buriti.ca/from-good-to-great-a-capability-framework-for-building-exceptional-product-engineering-teams-a8ca4e9e8f47 - DORA metrics: https://cloud.google.com/blog/products/devops-sre/using-the-four-keys-to-measure-your-devops-performance - Juan's contact info: buritica@gmail.com, @buritica on Twitter -------------------------------------------------- Order your copy of our book, Agile Conversations at agileconversations.com Plus, get access to a free mini training video about the technique of Coherence Building when you join our mailing list. We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Squirrel and Jeffrey first met while working together at TIM group in 2013. A decade later, they remain united in their passion for growing organisations through better conversations. Squirrel is an advisor, author, keynote speaker, coach, and consultant, helping companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: https://douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, author and speaker. You can connect with him here: https://www.linkedin.com/in/jfredrick/