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Rapid Response: Redesigning work in a crisis, w/Upwork CEO Hayden Brown

Masters of Scale

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Transforming Work: Embracing Flexibility and Employee Appreciation

This chapter explores Upwork's evolution into a full-fledged work marketplace, driven by innovations responding to post-pandemic changes in work culture. It also highlights initiatives like 'Lobatical' that focus on employee appreciation, drawing connections between employee satisfaction and customer experiences.

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