How to Use Input to Improve Your System's Performance

The most important thing about input is that it needs to be aligned with your core business issue. Process is basically the engine of the system. It could be the step-by-step procedures so that it follows a certain flow chart to get to a certain output. So for example, let's say if garbage disposal is clogged and I think all the landers are really familiar with this issue, is that you want the tenant to go in there looking to look at the bottom of it? That's where the process comes in.

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