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3 CS Trends That Will Define 2026 & Kristi's Next Chapter ft. Kristi Faltorusso
[Un]Churned – The No. 1 Podcast for Customer Retention
00:00
ERR Apocalypse and Consolidation
Josh and Kristi discuss experimental recurring revenue, point-solution bloat, and a consolidation wave among AI tools.
Play episode from 12:41
Transcript


