97. How This Host Uses the 5 Senses and Love Languages to Elevate Guest Experience - Interview with Tyann Marcink
No Vacancy The Podcast with Natalie Palmer
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Elevating Guest Experiences through Digital Innovation
This chapter explores a transition from real estate to collaborating with a hospitality company, focusing on developing a digital guide for properties. It discusses the platform's flexibility, customization options, and upcoming features like personalized guest templates. Emphasizing the importance of guest experience, it touches on setting standards, team training, and communication strategies for exceeding guest expectations.
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