AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
3min chapter
Cognigy's approach to LLMs in CAI platforms with CEO, Philipp Heltewig and Hardy Myers
VUX World
Is There a Way to Leverage the Agent Assist Model?
I see a couple of different two different angles on the issue. But yeah, I think both are applicable and will be even more readily leverageable by virtue of a large language models. There's something we already have in the platform we've had for years right where we call it one shot hand over. It's probably not a good name anymore. We came up with it before it was a thing we call it One Shot Hand Over. And then the agent will read, okay, the user put in I'm from El Paso, Texas, and then you are okay, there's a code 7936. Or they can ask something back to the user, of course, and keep on with
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode