2min chapter

Naturalistic Decision Making  cover image

Episode #8: Interview with Jan Maarten Schraagen

Naturalistic Decision Making

CHAPTER

The Importance of NDM in the Navy

Martin: We planted faults in the actual system then had a participant come and we just said to them well you know it's standing in front of a computer for instance this is the computer there is something wrong someone from the operational services now has said to you it doesn't work anymore so go and find go and troubleshoot. Then we had them think aloud and we recorded every step they took and like it took about an hour  for each of the problems that we gave themSo four problems four hours in total and we had think aloud protocols and we also had some assessment of their knowledge through knowledge tests that we gaveThey were really i mean really um good kind of of of simulations of

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