In this episode, a16z GP Martin Casado sits down with Metronome CEO Scott Woody to unpack how AI is fundamentally changing the value proposition of software—and why that shift demands a rethink of the traditional SaaS business model.

They explore how, in the cloud era, value scaled with the number of users accessing a shared system (think Salesforce). However, in the AI era, value shifts to the work the software performs on your behalf, automating tasks such as writing code or resolving support tickets. As a result, the old value metric of “users” is being replaced by “output,” and it’s upending how companies monetize.

This conversation goes deep on:

What new pricing models will emerge in an AI-native world
Why usage-based billing is gaining ground—and where it breaks
How to align GTM teams and customer success orgs with evolving value metrics
Strategic advice for SaaS founders navigating hybrid business models and incentive design

If you’re selling software today, you don’t want to miss this discussion.

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Scott Woody

Martin Casado

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Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.

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