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Rory Sutherland And The Psychology Of Marketing

The Marketing Millennials

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Is the Average of Any Importance?

The second sale is much more valuable as an incremental source of growth than the first sale. And yet you're being optimized on something which actually is not a growth metric at all. The job of marketing is to get people who wouldn't have bought a product to pay full price for it. But, you know, if you're testing your creative, the most effective creative will often be a short-term discount - save 20% off. That is, by definition, so you're optimizing a discount message and your targeting is probably optimized towards finding people who would have bought the goddamn product already.

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