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The Autonomy Trap
In the book, you call this the autonomy trap, right? Yes. Cause it's hard to fix a broken work flow if it's nobody's job to make sure that the system is actually working as knowledge workeris,. We have autonomy, which means we just have to figure this crap out. Generally, that fuels the hyper actie hive mind. You can't ask individuals to figure out how information flows or tasks or assigne becase they don't have any control over that.