Elevate Classics: Jeff Wetzler On Leading With Great Questions
Elevate with Robert Glazer
00:00
Navigating Difficult Conversations
This chapter focuses on effective communication strategies for delivering tough messages, critiquing the popular 'shit sandwich' method. It emphasizes the need for clarity, transparency, and accountability in feedback processes, highlighting the importance of aligning feedback with employee perceptions. The speaker also reflects on their leadership experiences during the COVID-19 pandemic, underscoring the value of vulnerability and constructive criticism in fostering growth and improvement.
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