The Importance of Incivility and Rulineness in the Workplace

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psychologist amireres has found that civility can affect the performance of medical professionals. rudeness doesn't just have consequences for us, it can have downstream consequences as well on other people. It's not just the people within the workplace who are affected, but the people now who are coming in contact with the workplace,. The consumers, the patients at a hospital.

It’s not your imagination: rudeness appears to be on the rise. Witnessing rude behavior — whether it's coming from angry customers berating a store clerk or airline passengers getting into a fistfight — can have long-lasting effects on our minds. But behavioral scientist Christine Porath says there are ways to shield ourselves from the toxic effects of incivility.

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