The CPG Guys cover image

In-Store Retail Media Networks with Stratacache’s Chris Riegel & Jonathan Rosen

The CPG Guys

00:00

The Importance of Recognizing the Customer

At every point, from the retail experience perspective, you want that customer to feel that they're the only customer in your store. And I might add on to that in some of the retail media networks you see in Asia-Pacific specifically, that acknowledgement of the customer is seen as a sign of respect. Secondarily, it relative to the concept of concierge service. The consumers are increasingly open to interacting with those points.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app