2min chapter

The CPG Guys cover image

In-Store Retail Media Networks with Stratacache’s Chris Riegel & Jonathan Rosen

The CPG Guys

CHAPTER

The Importance of Recognizing the Customer

At every point, from the retail experience perspective, you want that customer to feel that they're the only customer in your store. And I might add on to that in some of the retail media networks you see in Asia-Pacific specifically, that acknowledgement of the customer is seen as a sign of respect. Secondarily, it relative to the concept of concierge service. The consumers are increasingly open to interacting with those points.

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