Are There Any Decisions That You Regret?

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Union Square Hospital Group is almost the same size that it was at the beginning. 70% of our 2,400 employees today were not part of our company two and a half years ago. The decision that I'm proudest about was we hired someone by the name of Dr. James Pogue to help us become a company that would really face up to our responsibility to be a diverse employer.

After slashing his NYC restaurant team from 2,400 people to just 45 in the teeth of the pandemic, Danny Meyer has rebuilt Union Square Hospitality Group back to its former size. But in his fifth appearance on Rapid Response since Covid struck, Danny says he isn’t yet triumphant. With inflation creating fresh challenges even at Shake Shack, Danny shares lessons on the good and bad of leading through a crisis, plus explains why he’s handed off his CEO title — and where he finds inspiration to fuel new innovations.

Read a transcript of this interview: https://mastersofscale.com/how-covid-lessons-get-tested-by-inflation-danny-meyer/

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