FF Ep4: PayPal to MX: How Jim Magats is Building Trust in Open Finance
Fintech Takes
00:00
Is There a Customer Problem in Fintech?
PayPal co-founder and CEO Greg Maffei talks about the challenges of changing your business. He says it's not that you don't know customer problem, it's that you're unwilling to change in a good way. When PayPal switched to an open ecosystem, he had people tell him they could no longer buy their house because of his decision. "There are times when you have to just instinctively say, that is better than that"
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