2min chapter

The Jordan Harbinger Show cover image

678: Chris Voss | Hostage Negotiation Tactics for Everyday Life

The Jordan Harbinger Show

CHAPTER

Why Doesn't It Work?

"The underlying language is always that of emotion," he says. "You just don't know what sort of pressure the guy on the other side of the table is under, no matter how unified they may look on the surface" The emotional aspects of what's in it for me is a driving influence on all our decision make so we see negotiation as communication with results, or applied people smarts."

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