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678: Chris Voss | Hostage Negotiation Tactics for Everyday Life
The Jordan Harbinger Show
Why Doesn't It Work?
"The underlying language is always that of emotion," he says. "You just don't know what sort of pressure the guy on the other side of the table is under, no matter how unified they may look on the surface" The emotional aspects of what's in it for me is a driving influence on all our decision make so we see negotiation as communication with results, or applied people smarts."
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