7min chapter

SaaS Backwards - Reverse Engineering SaaS Success cover image

Ep. 145 - The Death of the MQL: A New Playbook for SaaS CROs

SaaS Backwards - Reverse Engineering SaaS Success

CHAPTER

Evolving Role of CROs in Revenue Generation

This chapter explores the transformative role of Chief Revenue Officers in prioritizing customer success along with traditional revenue metrics. It emphasizes the need for improved communication between teams, integration of technology for data management, and the potential shift in data management systems impacting CRM usage.

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