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4min chapter
Unlocking the Future of Legal Service Delivery: Insights from the LPPM Survey
Fringe Legal
The Disconnect Between Client and Law Firm Perception
There does seem to be a disconnect looking at what the findings between clients and law firms, especially with regards to what is value. I think we're seeing some improvement in that regard. But you do still see some of these persistent deltas or discrepancies, which is interesting. You think you'd see more alignment, but I guess again, being an optimist is moving in the right direction.
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