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The Close Relationship Between Emotional Labor and Emotion Intelligence
Sociologist arle hachild points out the very, very close relationship between emotional labor and emotional intelligence. Many of the jobs that one describes as being emotionally demanding are jobs that are overwhelmingly done by women. And in part, because they've historically been done by women, are also increasingly feminized jobs. So for me, it feels really difficult to separate out some of the claims we want to make about individuals from larger theories or ideas about gender.