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How to Live Through a Setback and Not Be Devastated
As leaders, we are never going to fault the followership. It's our responsibility, a hundred zero, to create a system where average people can succeed and flourish. The litigation ultimately got resolved in a most unusual way. Over 60 % of our franchises opted out of a class action lawsuit against the company. And it all started with a book, the right message at the right time. When i'm wrestling with a big issue, really wrestling with it, that either a seminar, a colleague, a book, chance meeting with another c o,. The lesson often appears to that teacher.