3min chapter

Lenny's Podcast: Product | Growth | Career cover image

Understanding the role of product ops | Christine Itwaru (Pendo)

Lenny's Podcast: Product | Growth | Career

CHAPTER

Product Ops

It's interesting that your mind went to product ops, because I think most companies would be like, oh, the product manager of this product screwed up. Well, you know, it's like often falls on the product team and the product manager. What made you realize, oh, this is a product ops role? And I need to move into that role versus there we are. It does not have to be humans. There's a system being created that is from a strong product person who knows how to get this team to be healthy.

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