2min chapter

Gain Grow Retain cover image

All Aboard the Community Hype Train w/ Holly Firestone

Gain Grow Retain

CHAPTER

The Importance of Community in Customer Success

I think it's been a mix of that and then a lot of marketing. So, okay, we have these people in our community and they're brand ambassadors and that's not the same thing. I am excited for the same reason that people are going to start seeing it as a more dynamic, strategic, um, you know, entity and team on there at their company.

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