5min chapter

Make Things That Matter cover image

Donna Lichaw: The leader's journey

Make Things That Matter

CHAPTER

The Three F Model for Collaborating on Difficult Conversations

The three F model is really helpful for preparing for one of these difficult conversations. It's a great way to collaborate with someone on, on a difficult conversation. So this is where you call timeout and take a walk. And if they cover any side of their story, great. If not, ask them so far from the thought that you often think it was true.

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