How to Conduct a Customer Listening Call

If you start abroad and then zoom in, you can understand the context that your customers are living in. And it gives you an opportunity to add value later on. The second em tip is to really keep track of your time. So if you've only asked for 20 minutes of their time, yu should only take up 20 minutes oftheir time. Sometimes you should ask the same question multiple different ways. It's very disarming when you say, i'm not trying to sell you anything,. When they know you're not going to try to sell them anythings. You can learn awesome information.