
SaaStr 630: Sales-led vs. Product-led? Today’s Startups Need Both with Jason Eubanks, CRO at Harness
The Official SaaStr Podcast: SaaS | Founders | Investors
00:00
Build Champions and Advocates Through the Sales Methodology
Sellers are taught to recognize and manage the interactions differently when engaged in a managed POV versus assisted trial or in a follow up after the fact engagement. That effort typically happens through the sales journey together. If a prospect becomes a customer and converts entirely through self service. You still want to build an advocate and champion after the fact, and want to always be helpful for them.
Transcript
Play full episode