The Importance of Loyalty to Principles

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With Uber, they diverged dramatically. The culture was toxic. It needed to be called out. We couldn't remain silent. So they didn't. Instead, they wrote an open letter to Uber's board and other investors calling out Uber's behavior and arguing for change. Other VCs came to companies in our portfolio and said, you got to get rid of Cape Hore. You should take money from us. These were the hot companies because they're going to turn around and do to you what they just did to Uber. And that's where everything targets to.

In part 2 of this episode with veteran founders and investors Mitch Kapor & Dr. Freada Kapor Klein, we get into the data of building human-centered cultures. In part one, we heard how Mitch and Freada went all-in on investing their values, committing 100% of new investments in “gap-closing” companies that aim to improve society, even as they aim for scale and liquidity as well. Now, Mitch and Freada can share how that’s played out in practice, with both positive examples … and some negative ones as well. (Yes, they were early investors in Uber!)

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