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Better metrics for better culture, part 2, with Kapor Capital’s Mitch Kapor & Dr. Freada Kapor Klein
Masters of Scale
The Importance of Loyalty to Principles
With Uber, they diverged dramatically. The culture was toxic. It needed to be called out. We couldn't remain silent. So they didn't. Instead, they wrote an open letter to Uber's board and other investors calling out Uber's behavior and arguing for change. Other VCs came to companies in our portfolio and said, you got to get rid of Cape Hore. You should take money from us. These were the hot companies because they're going to turn around and do to you what they just did to Uber. And that's where everything targets to.
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