5min chapter

Wild Hearts cover image

Simplicity wins: the Telehealth pivot that redefined success for Heidi with Dr Thomas Kelly

Wild Hearts

CHAPTER

Revolutionizing Telehealth Engagement Through Freemium Models

This chapter explores the strategic shift to a freemium pricing model for a telehealth product, detailing challenges with initial free trials and conversion rates. It highlights how offering a completely free option enhanced user engagement, while also discussing the significance of personalization and community building for retention and monetization.

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