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2min chapter
How to Use To-Do Lists to Be More Productive with Charles Duhigg
The EntreLeadership Podcast
Using Technology to Create Efficiency
You can look in several different places to find your inefficiencies. I'm big on leveraging technology where you can a work smarter, not harder. Find the technology and system that can create a more efficient process or create more ime for your team member. For example, we just adopted zindesk as a team a couple of years ago,. We've been able to create some self service options for our customers which has allowed us to have our customers focus on helping the right customers.
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