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Way of The Wolf by Jordan Belfort
Bestbookbits
The Straight Line System - Tonality and Body Language
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The straight line system is as much about becoming an expert listener as an expert talker. Your tone of voice has a profound impact on how it's perceived and, for that matter, how you are perceived. In terms of percentages, tonality and body language compromise approximately 90% of our overall communication split evenly down the middle with each modality having approximately a 45% impact.
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