Navigating the Complexities of Decision-Making Friction

Scott Alexander famously warned us to Beware Trivial Inconveniences.

When you make a thing easy to do, people often do vastly more of it.

When you put up barriers, even highly solvable ones, people often do vastly less.

Let us take this seriously, and carefully choose what inconveniences to put where.

Let us also take seriously that when AI or other things reduce frictions, or change the relative severity of frictions, various things might break or require adjustment.

This applies to all system design, and especially to legal and regulatory questions.

Table of Contents

1. Levels of Friction (and Legality).
2. Important Friction Principles.
3. Principle #1: By Default Friction is Bad.
4. Principle #3: Friction Can Be Load Bearing.
5. Insufficient Friction On Antisocial Behaviors Eventually Snowballs.
6. Principle #4: The Best Frictions Are Non-Destructive.
7. Principle #8: The Abundance [...]

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Outline:

(00:40) Levels of Friction (and Legality)

(02:24) Important Friction Principles

(05:01) Principle #1: By Default Friction is Bad

(05:23) Principle #3: Friction Can Be Load Bearing

(07:09) Insufficient Friction On Antisocial Behaviors Eventually Snowballs

(08:33) Principle #4: The Best Frictions Are Non-Destructive

(09:01) Principle #8: The Abundance Agenda and Deregulation as Category 1-ification

(10:55) Principle #10: Ensure Antisocial Activities Have Higher Friction

(11:51) Sports Gambling as Motivating Example of Necessary 2-ness

(13:24) On Principle #13: Law Abiding Citizen

(14:39) Mundane AI as 2-breaker and Friction Reducer

(20:13) What To Do About All This

The original text contained 1 image which was described by AI.

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First published:
February 10th, 2025

Source:
https://www.lesswrong.com/posts/xcMngBervaSCgL9cu/levels-of-friction

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Narrated by TYPE III AUDIO.

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