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Making Government Work: Amanda Renteria
Future Hindsight
How to Deliver Better Government in Minnesota?
There are so many tools that we don't use, and government could work better. Your organization has tackled similar issues in minnesota. How do you make sure people come in and apply all at once for those nine different benefits? We worked through algorithms, partnering with folks, different agencies,. bringing them in the room to say, what questions do you need? What questions do you needs? How do we get this from a forty five minute process to a 14 minute process? And not only were we creatid an integrated approach, but the process to get there was also integrated with thinking about the client, the person we were serving.
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