11min chapter

Tangle cover image

The Sunday Podcast: Isaac and Ari share their predictions about the presidential, house and senate races. Also, the truth is finally spoken about the robots.

Tangle

CHAPTER

Frustrations with AI Customer Service

This chapter explores personal grievances related to internet service issues during a recent move, particularly the challenges faced with AI chatbots from Optimum/Xfinity. The hosts share their frustrations about the inefficiency of these systems in resolving urgent connectivity problems, expressing a preference for human assistance. The discussion raises broader concerns about the role of AI in customer service and its potential impact on job security and everyday experiences.

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